Terms & Conditions
1. Welcome to Travorio
Welcome to the Travorio website, operated by Travorio Technologies Inc. This platform is designed to help you search, compare, and book flights, hotels, and other travel services globally.
2. Acceptance of Terms
By accessing and using Travorio.com, you agree to be bound by these Terms and Conditions. Please review them carefully before using our services. If you do not accept these terms, do not use the platform.
3. Definitions
- “We,” “us,” “our,” and “Travorio” refer to Travorio LLC.
- “You,” “your,” or “user” refers to anyone accessing or using the website.
- “Website” means Travorio.com and any of its associated platforms.
- “Services” include all flight, hotel, and travel-related bookings and services made available through the website.
4. Use of Website
Travorio is provided solely for your legitimate travel booking needs. By using this website:
- You confirm that you are at least 18 years old and legally capable of entering binding contracts.
- You agree to use our services only to make genuine reservations for yourself or others you are legally authorized to represent.
- You acknowledge that separate terms apply to any travel service or product purchased, and that Travorio is not responsible for the supplier’s policies, availability, or any third-party charges.
Travorio is not liable for unauthorized bookings or fraudulent transactions using your payment method. Third-party processors or financial institutions manage all payment approvals. Please secure your payment credentials and report suspicious activity directly to your bank or payment provider.
5. Permitted and Prohibited Uses
You may use this website for personal and authorized business purposes. You agree not to:
- Copy, modify, distribute, or exploit any part of this website without our written consent.
- Use automated means (bots, scrapers) to access our platform.
- Make speculative or fraudulent bookings.
- Infringe on the intellectual property rights of Travorio or any third party.
Violating these terms may lead to termination of access and legal action, including but not limited to suspension of your account, cancellation of bookings, and potential legal proceedings.
6. Unlawful Use
You agree not to:
- Use false identities or unauthorized payment methods.
- Access restricted areas of the site or disrupt our services.
- Transmit malware or harmful code.
- Misuse of booking functionalities.
We reserve the right to suspend or block any user involved in prohibited conduct.
7. Intellectual Property
All content on Travorio.com (logos, trademarks, text, software, etc.) is the property of Travorio or its licensors. You are granted a limited, non-transferable license to use this site for personal purposes only.
8. Flight & Hotel Bookings
All bookings are subject to real-time availability and the terms of each airline or hotel. Travorio does not control schedule, fare, or cancellation policy changes by service providers. Please get in touch with the airline or hotel directly in case of delays, schedule changes, or cancellations.
9. Booking Verification
It is your responsibility to verify your booking details and ensure the accuracy of your contact information. This empowers you to stay in control of your travel plans. Travorio is not liable for missed notifications due to outdated or incorrect personal details.
10. No-Show & Sequence of Flights
Failing to show up or check in as required may result in the automatic cancellation of remaining flights. The airline, not Travorio, manages this.
11. Special Baggage
Airlines have specific baggage rules. Check directly with the airline to avoid fees or denied boarding. Travorio is not responsible for such issues.
12. Fees
Prices displayed may include base fare, service fees, taxes, and processing charges. Travorio retains some fees as non-refundable service charges. Government-imposed taxes may also apply. You agree to pay any additional charges unless prohibited by law.
13. Cryptocurrency Payments
Refunds for bookings made with cryptocurrencies may be processed via alternative methods such as bank transfer or travel vouchers. Travorio is not liable for value fluctuations in crypto transactions.
14. Booking Changes
Change requests must be submitted 48 hours before departure and during customer service hours. Please note that making changes directly with an airline may limit Travorio’s ability to assist further.
Fair Use Policy on Changes
Travorio allows up to 2 change quotes per paid change request. At our discretion, we may decline excessive or speculative requests.
15. 24-Hour Ticket Voiding
Certain jurisdictions or airline policies allow flight tickets to be voided if the request is made within 24 hours of booking and before midnight local time on the date the ticket was issued. Please note that voiding is possible only if the booking was made at least 7 days in advance, the void request is submitted within 24 hours of the local time of midnight, and the request is submitted during support hours and no later than 5 PM EST.
Voiding is possible only if:
- The booking was made at least 7 days in advance.
- The void request is submitted within 24 hours of the local time of midnight.
- The request is submitted during support hours and no later than 5 PM EST.
Airline approval is required, and voiding is not guaranteed.
16. Refunds & Currency
Refunds typically take 4–12 weeks, subject to airline processes. Travorio’s service fees and any ancillary service fees are non-refundable unless required by law. Currency conversion discrepancies may occur.
17. Travel Safety & Compliance
You are responsible for reviewing travel advisories, entry requirements, and health mandates from authorities before traveling. Travorio is not liable for risks related to hazardous destinations or your failure to meet legal requirements.
18. Limitation of Liability
Travorio shall not be liable for indirect or consequential losses, including lost profits or booking failures. Our total liability shall not exceed the amount you paid for the affected service or USD 500, whichever is greater.
19. Indemnification
You have the right to indemnify Travorio and its affiliates against any losses resulting from your misuse of the site or breach of these terms. This ensures your security and protection.
20. Force Majeure
Travorio is not liable for service interruptions caused by uncontrollable events (e.g., natural disasters, strikes, government actions, etc.).
21. Privacy
Your use of this website is also subject to our Privacy Policy. We are committed to ensuring your privacy and security. We recommend reading it carefully to understand how we collect and use your data.
22. Third-Party Payment Processors
Third-party payment processors process payments made through the Travorio platform. Travorio is not responsible for any errors, delays, or security breaches that may occur during the payment process. You agree that any disputes regarding payment processing are between you and the third-party processor, and Travorio shall not be held liable for any issues arising from payment processing.
23. Third-Party Links
Travorio is not responsible for the content or policies of third-party websites linked from our platform.
24. Electronic Communication
By using Travorio, you consent to receive service-related communications electronically. Marketing emails require your opt-in where legally required, and you may opt out anytime.
25. Children and Minors
This website is not intended for users under 18. We do not knowingly collect data from minors.
26. Governing Law
The laws of the United States govern these terms. Unless otherwise stated, disputes will be handled in the appropriate U.S. courts.
27. Dispute Resolution
We encourage resolution through our support team. If unresolved, disputes will be handled by the applicable U.S. jurisdiction laws.
28. Modification of Terms
Travorio may update these terms at any time. Continued use of the website constitutes acceptance of any updates.
29. Competitor Access Prohibited
Competitors may not access Travorio.com to gather information, reverse-engineer our systems, or interfere with our business. Violations will result in legal action.
30. Termination
Travorio reserves the right to terminate your access without notice if you violate these terms.